Terms & Conditions

1. Who We Are

Momento Automation LLC ("we," "us," or "our") is an AI automation agency located in Illinois, United States. We build automated lead capture, client onboarding, and follow-up systems for small businesses. You can reach us at momento.ai.automation@gmail.com.

2. Use of Services

Our services are intended for business owners and professionals seeking to automate their client communication and intake workflows. By using our services, you agree to:

• Provide accurate and complete information when submitting forms or booking consultations
• Use our services only for lawful purposes
• Not attempt to interfere with or disrupt the operation of our website or systems
• Not misrepresent your identity or affiliation

3. Intellectual Property

All content on this website — including text, graphics, logos, and automation workflows — is the property of Momento Automation LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

4. Service Agreements

The use of our paid automation services is governed by a separate service agreement or engagement letter entered into between you and Momento Automation LLC. These Terms & Conditions apply to your use of our website and public-facing forms and do not supersede any signed service agreement.

5. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components. We make no representations about the accuracy or completeness of any information on this website.

6. Limitation of Liability

To the fullest extent permitted by law, Momento Automation LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

7. SMS Terms

By opting in to receive SMS messages from Momento Automation, you agree to receive appointment reminders, document request reminders, and service-related updates.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS message you receive from us. You can reply HELP for assistance. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

Consent to receive SMS messages is not required as a condition of purchasing or receiving services from Momento Automation LLC.

For questions about SMS messaging, contact us at momento.ai.automation@gmail.com. For information on how we handle your phone number and personal data, see our Privacy Policy.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of Illinois, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Illinois.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Email: momento.ai.automation@gmail.com
• Business: Momento Automation LLC
• State: Illinois, United States